PRIVACY POLICY

Last Updated: 13 October 2026

We at Harrys Blackburn understand the importance of our users’ privacy and make every effort to ensure its utmost safety and protection.

This privacy policy outlines the information we process, how we use it, who we share it with, and the rights you have under UK data protection law. This applies to the information collected via our website, restaurant, booking services, events, communications, online orders, and other services we provide.

Please read this privacy policy carefully. If you do not agree to this policy, please do not use the platform.

We reserve the right to change and update these policies from time to time. If and when we do so, we will update the date at the top of the page. We advise you to revisit from time to time to ensure compliance. Your continued use of our services means continuous acceptance.

About Us

Harrys Blackburn is operated by Harrys Blackburn, a company registered in the United Kingdom.

Our restaurant is located at 42 Devonport Rd, Blackburn BB2 1JA, United Kingdom

You can contact us at:
Email: info@eatsndeals.com
Telephone: 01254 699000

In this policy, ‘we’, ‘us’, and ‘our’ refer to Harrys Blackburn and the relevant operating company. ‘You’ and ‘your’ refer to the person using our website or services.

Governing Law And Jurisdiction

We collect, use, and process personal information according to the applicable UK data protection laws. These are as follows:

  • The UK General Data Protection Regulation (UK GDPR);
  • The Data Protection Act 2018;
  • The Privacy and Electronic Communications Regulations 2003 (PECR).

We only collect and process personal information where we have a lawful basis to do so.

Information We Collect

In accordance with your interaction with us, we may collect the following personal and non-personal data:

3.1. Personal Information

  • Name;
  • Title;
  • Date of birth where relevant;
  • Username or account details.

3.2. Contact Information

  • Email;
  • Contact number;
  • Postal address;
  • Billing address.

3.3. Order and Booking Information

  • Items ordered;
  • Restaurant choice;
  • Order value;
  • Delivery or collection information;
  • Relevant transaction information;
  • Booking date and time;
  • Special requests;
  • Event details;
  • Seating requirements;
  • Ordering and booking communication.

3.4. Payment Information

Where you make a payment, we may collect information necessary to identify or process the payment transaction. Payments may be processed by third-party payment gateways. Depending on the payment method, we may collect the following information:

  • Payment method;
  • Payment status;
  • Transaction information;
  • Limited card information;
  • Billing details;
  • Information required to investigate payment disputes.

3.5. Dietary and Accessibility Information

We may collect:

  • Food allergies and intolerances;
  • Dietary requirements;
  • Accessibility requirements;
  • Other information necessary to provide a service.

3.6. Communication Information

We may collect:

  • Emails;
  • Call details;
  • Messages;
  • Complaints;
  • Feedback;
  • Other communication information.

3.7. Marketing Information

Where applicable, we may collect details about your marketing preferences and whether you have consented to receive certain communications.

Information Collected Automatically

When you visit our platform or use any of our services, certain technical information may be collected automatically, including:

  • IP address;
  • Browser details;
  • Operating system;
  • Device type;
  • App version;
  • Language settings;
  • Time zone;
  • Pages visited;
  • Features used;
  • Referring websites;
  • Information about how you use the platform.

Information Collected From Other Sources

We may receive some of the personal information from third-party sources where necessary, including:

  • Booking platforms;
  • Payment providers;
  • Delivery partners;
  • Review platforms;
  • Social media platforms;
  • Technology providers;
  • People ordering or booking on your behalf.

How We Use Your Information

We use the information we collect for the following purposes:

  • Manage reservations;
  • Provide food services;
  • Process orders and payments;
  • Manage user accounts;
  • Accommodate dietary and accessibility needs;
  • Process vouchers, offers, and discounts;
  • Improve our platform and services;
  • Send service-related communications;
  • Marketing purposes;
  • Prevent fraud and misuse;
  • Maintain security and privacy;
  • Comply with legal and regulatory obligations;
  • Protect our business and legal rights.

We use all the collected information only where necessary within legal bounds and for purposes allowed by law.

We may also process information where required to comply with legal or regulatory needs.

In certain situations, we may ask for your consent before processing or using your information. Where we rely on consent, you have the right to withdraw it at any time.

Marketing Communications

We may make marketing communications to send you:

  • New menus;
  • Restaurant news;
  • Special offers and promotions;
  • Loyalty rewards;
  • Other relevant restaurant updates.

Where permitted by law, where necessary, and where you have given consent, we may contact you about products or services.

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link, changing your communication preferences, or contacting us directly.

Who We Share Information With

We may share the collected information with trusted parties only and where necessary. These may include:

  • Order and booking providers;
  • Payment providers;
  • Email and marketing platforms;
  • Delivery providers;
  • Website and hosting providers;
  • IT and technology providers;
  • Legal advisers;
  • Regulators;
  • Government authorities;
  • Law enforcement where legally required.

We do not sell your personal information. Where we use a service provider to process on our behalf, we take reasonable measures to ensure its security and privacy.

How Long We Keep Collected Information

We do not store personal information for longer than necessary for the purpose for which it was collected, unless we are required to keep it for longer by law. Retention time depends on:

  • The type of information;
  • Purpose of collection;
  • Legal obligations;
  • Fraud prevention;
  • Your continual use of our services;
  • Dispute resolution;
  • Potential legal claims.

When the collected information is no longer needed, we will delete it and securely dispose of it.

Your Data Protection Rights

Depending on the situation, you may have the right to request:

  • Access to your personal details;
  • Correction of inaccurate information;
  • Deletion of your information;
  • Restriction of processing;
  • Objection to direct marketing;
  • Transfer of certain information to another organisation.

These rights are subject to legal conditions and exemptions.

To exercise your rights, please contact us at:
Email: info@eatsndeals.com
Address: 42 Devonport Rd, Blackburn BB2 1JA, United Kingdom

Please make sure to provide enough information for us to identify you and understand your request. We may need to verify your identity before we can proceed further with your request. We will get back to you within the period required by applicable law.

Complaints

If you have concerns about how we use your personal information, please contact us so we can investigate and try to resolve the problem.

Cookies

Our website may use cookies and similar technologies for the following purposes:

  • Operating the website;
  • Remembering choices;
  • Understanding website usage;
  • Enhancing website performance;
  • Measuring marketing activity;
  • Providing relevant functionality.

When you first visit the Harrys Blackburn platform where consent is required, you may be shown a cookie or technology consent notice.

Based on the technologies we use, you may be offered options such as:

  • Accept all cookies;
  • Reject non-essential cookies;
  • Manage preferences.

You have the right not to consent to us using cookies where the technology requires consent. Rejecting non-essential technologies does not prevent you from using the core Harrys Blackburn features and services. However, some optional features may work differently.

Strictly necessary technologies may continue to operate because they are essential for the requested service to work properly.

Analytics

We may use analytics services and technologies to understand our visitors’ use of our website and platform.

Analytics services may collect technical and usage information. We will ask for your consent where necessary by law before placing analytics cookies.

Security

We take reasonable technical and non-technical measures to protect personal information against:

  • Unauthorised access;
  • Misuse;
  • Accidental loss;
  • Alteration;
  • Disclosure;
  • Destruction.

However, no platform, database, or electronic device is guaranteed to be 100% secure.

You should also take necessary and reasonable steps to protect your account and login details.

Third-Party Services

Harrys Blackburn may contain links to third-party websites, applications, or services.

Those third-party services operate independently from Harrys Blackburn. Their operation and working are subject to their Terms and Conditions and Privacy Policy, provided on their relevant websites.

Children’s Privacy

Our platform may be used by families and customers of different ages.

Harrys Blackburn is not intended for users under 18 years old who are unable to lawfully enter into contracts. We do not knowingly collect personal information from children and do not willingly allow children to create accounts.

If you believe that a child has provided personal information to us improperly, please contact our support team.

Contact Us

If you have questions, please contact:

Harrys Blackburn
42 Devonport Rd, Blackburn BB2 1JA, United Kingdom
info@eatsndeals.com
01254 699000
harrys-blackburn.co.uk